Service Provider Pricing

Request Wholesale Pricing

Wholesale T.38 fax pricing for service providers and resellers with volume commitments. Tell us your setup — we'll send custom rates.

The more detail you share, the more specific we can be with pricing. Fields marked with an asterisk are required — everything else helps us prepare before we call.

What happens next

We review every wholesale inquiry personally — no automated quotes. You can expect a reply within one business day. If you have a specific deadline or RFP in play, mention it in the comments and we'll prioritize accordingly.

  • We review your setup and volume
  • Someone from the team follows up directly
  • Rates quoted based on your actual volume

About wholesale pricing

Wholesale pricing is usage-based — billed per fax minute, the same way standard pricing works. Volume commitments unlock lower per-minute rates. We've completed certified integrations with NetSapiens, FreeSWITCH, Asterisk/FreePBX, Cisco BroadWorks, Telinta, and 3CX.

Wholesale T.38 Fax for Service Providers and Resellers

If you operate a voice service provider, ITSP, UCaaS platform, or hosted PBX business, you have probably noticed that fax is the one workload that does not get easier as VoIP matures. Customers expect fax to work the way it did on POTS. Voice carriers cannot make that happen reliably. T38Fax’s wholesale program exists to solve that problem at the carrier layer — you maintain the customer relationship, we handle the T.38.

Wholesale pricing is usage-based, billed per fax minute the same way standard pricing works. Volume commitments unlock lower per-minute rates. There are no per-seat charges, no fixed monthly minimums beyond your committed volume, and no white-label setup fees.

Certified Softswitch Integrations

T38Fax has completed certified integrations with the platforms most commonly deployed by service providers in our customer base. Configuration guides, SIP profile templates, and operational documentation are available for each.

  • NetSapiens. Tier-1 softswitch with significant ITSP and UCaaS deployment. Certified for T.38 termination and origination with our network.
  • FreeSWITCH. Open-source softswitch widely deployed in service provider environments. Documented profile and dialplan configurations.
  • Asterisk and FreePBX. Long-standing standards in the open-source telephony ecosystem. T.38 pass-through and termination both supported.
  • Cisco BroadWorks. Enterprise-grade softswitch with broad service-provider deployment. Certified T.38 configuration documented.
  • Telinta. Hosted softswitch platform serving ITSPs and resellers. Direct integration available.
  • 3CX. SIP-based PBX with significant service-provider use. T.38 SIP trunk configuration documented.

If your platform is not on the list, that does not mean we cannot integrate. SIP trunking is widely standardized — bring us the platform and we will walk through the configuration.

More Than a Carrier Account

The wholesale program is structured to make T38Fax operationally part of your service stack, not just a vendor on an invoice. Wholesale customers receive a dedicated technical contact, priority escalation paths for end-user fax issues, access to our engineering team for integration questions, and reporting that exposes the data needed to manage fax across a customer base.

Number porting is included on wholesale accounts the same way it is on standard accounts — there is no per-port charge and no minimum volume required to port in. SOC 2 certification and HIPAA compliance apply to every wholesale account; a Business Associate Agreement is available on request for customers whose end-user mix includes healthcare organizations.

Frequently Asked Questions

Wholesale pricing is T38Fax’s service tier for voice service providers, ITSPs, UCaaS platforms, and resellers who can commit to a minimum monthly volume. The structure is identical to standard pricing — usage-based per minute — but per-minute rates are lower in exchange for the volume commitment. There are no per-seat charges, no monthly minimums beyond the committed volume, and no setup fees.
Wholesale pricing is available to service providers who can meet certain volume commitments. The right arrangement depends on your call volume and account structure — rates are not published on a sheet and are discussed directly with our sales team. Contact us through the wholesale pricing form and we will follow up with specifics.
We have completed certified integrations with NetSapiens, FreeSWITCH, Asterisk and FreePBX, Cisco BroadWorks, Telinta, and 3CX. If your platform is not on the list but supports SIP trunking, we can almost certainly integrate — bring us your environment and we will walk through the configuration.
No. Wholesale customers maintain their own customer relationships. T38Fax provides the underlying fax service — we handle the T.38 transmission, ECM error correction, and infrastructure — and you handle the billing, support, and customer experience your end users see. From their perspective, fax just works on your platform.
Yes. SOC 2 certification and HIPAA compliance apply to every T38Fax account regardless of tier. A Business Associate Agreement is available on request for wholesale customers whose end-user mix includes healthcare organizations.

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